Neutronpay Inc

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Activity overview

Latest activity by Neutronpay Inc
  • Neutronpay Inc created an article,

    Lost my 2FA, how can I access my account?

    If you have lost your 2FA authentication device and cannot login to your account, please send an email to support@neutronpay.com with subject "2FA is lost"   Please make sure you have all your acco...

  • Neutronpay Inc created an article,

    I withdrew to an external wallet, but it hasn’t arrived?

    Depending on the particular crypto you have chosen, it may still be pending on the blockchain; Bitcoin or Stablecoins (Ethereum ERC-20). Certain blockchain networks can be slow depending on the loa...

  • Neutronpay Inc created an article,

    Sell anything on the spot with "Go Invoice"

    When logged into your account, navigate to "Go Invoice" on the left side. Once on the invoice page, on the far right select the currency you wish to use for the transaction. It will calculate the ...

  • Neutronpay Inc created an article,

    Performance issues on the platform

    If the web platform is: Lagging Slow to respond Crashing Network error Try the following: Clearing cache memory if possible on your laptop/desktop or mobile Disabling AdBlock if you have one ena...

  • Neutronpay Inc created an article,

    What Stablecoin wallets can be used?

    Stablecoins exist on a few blockchains. The one we support currently is ERC-20 based off of Ethereum. The Stablecoins we support on the platform at the moment: USDt (Tehter) BUSD (Binance USD) So...

  • Neutronpay Inc created an article,

    What Bitcoin Lightning wallets can be used?

    Bitcoin Lightning is a 2nd layer solution for Bitcoin that allows for near instant payments. This eliminates the normal wait time of 10 minutes. Bitcoin Lightning is a solution to improve the speed...

  • Neutronpay Inc created an article,

    What Bitcoin wallets can be used?

    There are many to choose from. Here is a list of ones below clients may use. Any compatible Bitcoin wallet can pay invoices. Note: Bitcoin On-chain wallets will NOT be able to pay Lightning QR code...

  • Neutronpay Inc created an article,

    How do I setup the Shopify plugin?

    Open this link "https://shop.neutronpay.com/login" to setup the Neutronpay payment gateway in Shopify and you will see this:     Enter your Shopify store name without https:// click on Install but...

  • Neutronpay Inc created an article,

    How do I setup the Woo-commerce plugin?

    In the "Settings" section, go to the "Plugins" tab and download the Woo-Commerce plugin. Next go to the "API Key" tab, select from the drop down "Woo-Commerce" and click generate for the API key. ...

  • Neutronpay Inc created an article,

    How do I setup the Magento plugin?

    After downloading the extension from Magento Marketplace, you will be redirected to the confirmation page in your Magento account.   Click Install button on that page, in order to begin the install...